Admitting
It is our privilege to have you as a patient and our guest.
Please take a moment to review our admissions information, which can help ensure a smooth registration process and help us have everything ready when you arrive.
You can preregister for all scheduled surgeries, admissions and maternity services.
Scheduled Procedures and Admissions
To help expedite the registration process, a few days prior to your scheduled procedure our preregistration clinical office and admitting department will call you to obtain some basic information, including your insurance eligibility and coverage and we will inform you of any copays, deductibles, or co-insurance. As well as any special needs or requests you have. Our representative also can answer any questions or address any concerns you may have.
On the day you’re being admitted, please go directly to the admitting area, located at the main entrance. Here you will need to check in and complete the admission process.
If you have not preregistered, please allow at least 30 minutes for the registration process prior to admission.
How to Prepare
Please consult with your physician regarding medical questions such as whether to eat or drink prior to surgery, tests or procedures. If the orders are not followed, this could result in surgery, tests or procedures being delayed or canceled.
Pre-Admission Testing
Some procedures require preadmission testing, such as lab work, xrays or other diagnostic tests. Your doctor will tell you if and when you need to come to the hospital before your scheduled procedure to complete these tests.
When visiting the hospital for preadmission testing---for lab work, please check-in with the admission desk inside the Outpatient Lab entrance located at 44241 15th St West, Lancaster. For x-rays or other diagnostic tests, please check-in with the admission desk inside the main hospital entrance.
Maternity Patients
When labor begins you can go directly to the Women & Infants Pavilion for registration and admission. For your convenience you can print out the preadmission form in advance and bring the completed form into the Women & Infants Pavilion admitting department in advance.
What to Bring
For your hospital stay, please make sure to bring:
- Photo ID
- Insurance card
- Method of payment for copay or deductible
- Any reports or forms your doctor asks you to bring
- Complete list of any medications you are taking, including prescription medications, over-the-counter drugs, vitamins and herbal remedies. Please leave the actual medications at home, unless instructed otherwise by your doctor.
- Your current personal information (address, phone number, social security number, etc.)
- Emergency contact information
- Primary care physician information (name, address, phone number, etc.)
- A copy of an advanced directive if you have executed one.
It is recommended that you bring the following items if you are staying overnight:
- Robe
- Slippers
- Sleepwear
- Toiletries
- Shaving supplies
- Clothes for day of discharge
- Glasses or contact lenses, hearing aid and/or dentures
- Reading material
Valuables
We recommend that you leave your valuables at home. The hospital cannot assume responsibility for lost items or money.
Arrival Time
Please call your physician for the correct date and time to arrive for your surgery or procedure. Allow plenty of time to park and complete your registration and check-in process.
Payment for Services
All co-insurance and deductibles are required to be paid before service or discharge.
Uninsured Patients should inquire with the registration staff about speaking with a financial counselor prior to the procedure. Charity Care applications are available upon request for patients who are unable to pay for their services.
We accept all major credit cards, personal checks, cashier’s checks and cash as forms of payment.
PreCertification for Insurance Purposes
Your insurance company typically must authorize or pre-certify your hospital visit in order to facilitate payment of services. For surgical cases, the physician's office is responsible for obtaining precertification. The doctor has access to the patient's medical history and indication for the procedure. It is advisable for you to do a follow-up with your doctor to ensure that this process has occurred. Failure to have a surgery, test or procedure pre-certified could result in reduced or denied benefits by the insurance carrier.
Application for MediCal
Patients can apply for MediCal at Antelope Valley Medical Center by visiting the cashier on the first floor of the main hospital to receive a MediCal application and make an appointment to meet with one of our eligibility personnel right here at the hospital.
If there is anything we can do to make your stay more pleasant, please tell a member of our staff.
